💬 Get In Touch

Contact Our Editorial Desk

Have a question about a calculation formula, need a regional design temperature added, or found an engineering discrepancy? Contact our team.

Direct Technical Email
contact@heatlosscalculator.com

Typical response time: 1–2 business days. Inquiries accompanied by standards citations (BSI, CIBSE, ASHRAE) receive priority review.

Direct Email: contact@heatlosscalculator.com

Our technical editorial team reviews all calculation questions and reports against CIBSE, BS EN 12831, and ASHRAE standards. Typical response time is within 1–2 business days.

🛠️ Technical Support Scope

We provide technical guidance on our calculation methodologies, including:

  • Interpreting BS EN 12831 fabric transmission and volumetric infiltration formulas.
  • Applying BS EN 442 Delta T (ΔT) radiator scaling exponents for heat pumps.
  • Verifying ISO 6946 multi-layer building envelope thermal transmittance build-ups.
  • Requesting additional regional 99.6% climatic design temperature weather stations.

📋 Advisory & Response Notice

Our platform provides engineering estimates based on user inputs. Please note:

  • We cannot perform on-site architectural laser surveys or emergency boiler callouts.
  • Final equipment sign-offs must be verified by your MCS installer or heating professional.
  • Technical corrections accompanied by engineering standard references receive priority review.
  • Standard editorial and engineering response times are within 1 to 2 business days.